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Feedback from our clients
We pride ourselves in always asking our customers for honest feedback to ensure our high standards are consistent. Please take a look at only some the testimonials left by clients who used Executive Cleaning Services. If you would like to read more, please ask, and we will be more than happy to share the contents of our testimonial folders with you.
I was moving house and needed the carpets cleaned as part of my contract. I looked online and found ECS amongst many others. What stood out to me was the fact it was a family run local business. I always prefer these types of companies over large franchised ones. They seem to care more and they tend to work harder to get repeat business. They also seemed to have been running for about 30 years and had more qualifications than I could have hoped for (always a good sign). And I wasn’t disappointed! Sandra was polite and professional on the phone and Andi was just as good in person. Friendly, professional, affordable and perfect for what we needed. Even managed to get a stain out of the stairs that had been there for over 6 years!! I would definitely recommend this company to anybody and I will be booking them in to clean the carpets in my new home as soon as we’re settled. Thanks again ECS
Simon and Kerry Compton (Hooe. Plymouth)
Helpful advice & prompt service from the first phone call to completion of the work 100% satisfaction.
Mr V Shepard (Eggbuckland, Plymouth)
Having just purchased an apartment, I can now walk barefoot on the carpets with confidence, and with that confidence I will be recommending you to all my friends.
Mrs Hill ( Plymouth)
Living on a farm and with two hairy dogs who have the run of the house my carpets get in a terrible state during the winter! Phil and his guys come every year in the summer and make the carpets look like new! They are very efficient and make no mess whatsoever. I can’t recommend them highly enough.
Sue Harvey, (Yealmpton)
Excellent, wish more companies could be this professional. Results of the cleaning were better than I expected, and I will definitely be using you again. You were realistic beforehand about a stain that might not be removed, which I appreciated. When it was removed it was a bonus.
Mrs Clarke (Plymouth)
Being a professional property Landlord with 10 properties in S.E.Cornwall letting to professionals/families I need reliable and efficient carpet cleaners as all our carpets are thoroughly cleaned between Tenants and in ECS I have found this . My experience is based on 12 uses of their service over a four year period in both flats and houses.
Using them is extremely straightforward with Sandra organising the scheduling of quote and cleaning, with timely performance of either by Phil or Andi. Practically you receive a no-nonsense service with a clear focus on achieving what the client wants, and if they think staining or damage is beyond repair they tell you up front. ECS have brought carpets I thought perhaps needed replacement back up to perfectly acceptable standard.
Tenants often try to have the carpets cleaned on the cheap using rental units from supermarkets or outfits from free newspaper advertising but these are totally inefficient when compared with the results ECS achieve with their professional equipment, in fact I specify that I will appoint carpet cleaners in my Tenancy Agreements to ensure we have control on the standard and I have recommended ECS to others when asked.
At the end of the job they check you are satisfied with the work: only a company confident in their work and wishing to get repeat work care to do this.
Paul Underhill, Landlord, Saltash
Thanks so much to the lovely Andi Hill for coming over and sorting out the the issue with milk spill on my carpets. You are a gem, thanks mate 🙂
Stacey Lovejoy ( Plymouth)
Thanks to you, I have lovely clean carpets. Thank u soooo much I’m a very happy customer and will definitely recommend you
Hayley Langford (Plymouth)
Thanks for cleaning all our carpets yesterday, they look fantastic. Great job.
David Holwell (Plymouth)
Wow that’s not in the least bit embarrassing. Just to be clear, we don’t live there! Great job ECS, I’d forgotten what the original carpets looked like
We recently had quite a flood in the upstairs of our house which went through the floor to the ceiling of the kitchen below, I found ECS in the yellow pages and within 10 minutes of the call they had identified what they needed to do and responded quickly. I’ve never known such a dynamic professional company to firstly show up as fast as the emergency services and secondly take control of the situation with what I can only describe as elite professional experience. I had full confidence in them and fully believe they stopped any further damage the water would have caused.
M Dudley ( Plymouth)
I wanted to take a moment to thank you all for the wonderful service you have provided. Sandra for all her support on the telephone and online, Phil for coming to see us to discuss the job and Andy who came and cleaned our extensive hall carpet. You make a great team and we are happy to give a high recommendation to anyone else looking for a company they can rely on and who are all professional, courteous and thoughtful. It makes such a difference to be able to deal with a truly family run business. A big thank you to you all.
Good value for money, very pleasant people and an excellent job done.
Mrs Wood (Plymstock, Plymouth)